Payments implementation scale


Payments implementation scale

Selling on a marketplace platform

Selling on your own domain, using a SaaS ecommerce platform

Selling on your own domain, using a custom-built ecommerce solution

SaaS product with tightly integrated complex payment logic

SaaS platform with tightly integrated payment logic, using multiple payment solutions

Selling on a marketplace platform

  • eBay
  • Amazon

Pros

  • Easy to setup and use, everything handled for you
  • Marketplace attracts customers who might not have discovered you otherwise

Cons

  • No branded domain
  • One-size-fits-all - no ability to customise payments to suit you or your customers’ needs
  • The platform owns the relationship with the customer
  • Directly competing for cart space with other sellers in the marketplace
    • price becomes the key differentiator between sellers for comparable products

Selling on your own domain, using a SaaS ecommerce platform

  • Shopify
  • BigCommerce

Pros

  • The majority of the work has been done; customise to suit your business
  • Can run your store from your own domain
  • You own the relationship with your customer
  • Not competing for cart space with other sellers

Cons

  • Limited ability to customise payments
  • You are responsible for generating all your leads

Selling on your own domain, using a custom-built ecommerce solution

Custom ecommerce solution +

  • Stripe
  • Zai

Pros

  • Can be integrated into custom ecommerce applications
  • Highly flexible to fit with your specific payment needs

Cons

  • Requires highly skilled expertise to implement and maintain (although this shouldn’t too much of a problem if you’re running a custom-built ecommerce solution).

SaaS product with tightly integrated complex payment logic:

Custom application +

  • Stripe
  • Zai
  • BrainTree

Pros

  • Payments can be deeply integrated into the customer experience
  • Highly flexible to fit with your specific payment needs

Cons

  • Requires highly skilled expertise to implement and maintain

SaaS platform with tightly integrated payment logic, using multiple payment solutions

Custom platform application +

  • Stripe
  • Zai
  • BrainTree

Pros

  • Various payment solution can be used simultaneously to support the needs of a diverse range of platform users
  • Payments can be deeply integrated into the customer experience
  • Highly flexible to fit with your specific payment needs
  • Ability to offer a range of payment options to customers

Cons

  • Changing or adding new payment gateways can be expensive, time consuming and risky

An explanation of the different technical approaches for implementing online payments, from a simple shop on eBay through to a more scalable and custom technical platform.


Ben Still

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08 Feb 2023


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