One of the big changes that we have made over the last year or so is the way that we communicate with our clients. One of the big challenges is to avoid drowning in the tidal wave of information that comes with a typical web project. There are literally thousands of ideas, meeting notes, concepts …
Read MoreAuthor / Ben Still
Tracking stuff – part one
A while back, we started looking around for options for tracking bugs that came up in the process of developing web sites. This is a summary of what we learnt, and some of the steps that we went through. The basic problem; you have a project where there are lots of things that you need …
Read MoreSign up forms are tricky to do well
Interface friction on job sites

In the past 6 months, we’ve advertised for three different positions: a designer, a project manager, and a web developer. We’ve tried two different job boards to advertise these positions, Seek and 37 Signals Job board. I thought it was interesting to see the difference in the number of steps required (aka interface friction) between …
Read MoreA good visual design brief
From our experience, having a good visual design brief is one of the key elements in a successful project. If you are briefing a design team you’ll find that by committing your ideas and expectations to paper helps make the process more efficient. Sure, writing everything out is a bit of a pain to do, …
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